Hotel Security Guard Solutions

Hotel Security and Safety

We provide hotel security guard services for clients across the UK. These include some of the world’s largest and best-known hotel chains, as well as small independent establishments and every size of hospitality business in between.
Our hotel guard services and solutions include:

• Manned guarding
• Door-supervisor services
• Security patrols and safety checks
• Security checks on individual hotel rooms
• Dealing with problematic guests and intruders
• Support for concierge and reception staff
• Rapid call-out and security response
• Mobile CCTV solutions

Hotel Security – Experience Counts

Our trained security guards are not only highly adept at keeping hotel environments safe and secure; they also recognise the important role they play in maintaining a relaxed and welcoming atmosphere. That’s because our many years in the hotel sector have taught us how important the whole customer experience is to your brand image and success. As a result, we make strenuous efforts to ensure that all our security guards understand how to do their jobs effectively while also showing courtesy, discretion and respect.

The quality of our training is one of the key reasons why we are the chosen security provider for so many well-known hotel chains. All our front-line security staff undergo a programme that puts a particular emphasis on customer service. Naturally, our operatives can perform vital tasks such as surveillance, investigation and apprehension – but crucially, they can do so without fuss and with the minimum of disruption to other guests.

Hotel Security Guards – the Benefits

Having a visible security presence in a hotel helps to uphold your company’s image and reputation for a whole host of reasons. For example, an on-site guard will:

• Reassure guests that you’re investing in their safety
• Deter opportunistic criminals from entering the premises
• Help to prevent and de-escalate any challenging behaviour
• Provide a ready point of contact for anyone with safety concerns

In addition, a hotel security officer can help to protect guests’ luggage, patrol the car park, and look out for any emerging safety, fire or security risks.

Adding Value

Unusually, if any of our operatives intend to work in the sector, we give them additional training so that they can provide useful support services to hotel staff. During quiet periods, such as late at night, when it might not be practical to assign both a security guard and a receptionist to attend the main desk, our multi-skilled security guards can perform essential duties such as receiving deliveries, handling enquiries and taking messages. This enables our clients to reduce their costs while still maintaining a reliable and responsive service.

A Tailored Security Service

The Leisure Guard Security team comprises over 100 fully qualified, SIA-accredited security operatives. Our staff can work in various roles, according to your needs. Examples include:

• Uniformed security guards / door staff
• Reception security managers
• Concierge security staff
• Officers for car parks, security lodges and CCTV control rooms

We are well resourced to deliver all the guarding services that you’d expect but, additionally, we can develop bespoke security packages to suit the needs of individual sites and establishments
Our officers have a broad skill-set so, in addition to acting as conventional hotel security guards, they can advise on safety risks and the options for mitigating them. Similarly, they can call upon the expertise of the wider Leisure Guard Security team to provide support for special events or to mount an effective response to any developing threats.

In short, our staff aren’t just security guards; they’re also your gateway to a wealth of additional services and a fully tailored hotel security solution.

Hotel Security Guard Services, UK-Wide

Our expert security guards are available to support clients and hotel premises throughout Britain. Our headquarters are in Greater Manchester in the North West of England but we serve clients everywhere from Scotland to the South Coast.

If you’d like to create safer space for your hotel, your employees and your guests, please contact us today and ask about our professional hotel security solutions.